In these difficult economic times, it can be so easy to feel sorry for yourself. The threat of unemployment, the discouragement of not being able to find a job, the increasing gulf between your wages and your bills, or a general concern regarding how much more belt-tightening you can do can take a toll on […]
The Apple Genius Bar Rocks!
Customer service has been a big part of my background. I always strived to deliver exceptional service, especially while I was helping to grow two family businesses with my parents, siblings, my spouse and others. We lived and thrived by the outstanding service we provided to our clients, and built long-term high-quality relationships because of […]
The power of words
Word cloud created by Wordle The awesome power of the handwritten word seems to be in direct contradiction with its often plain and homespun appearance. It can reach deep into our hearts to bring forth joy, laughter, hope and love. A wrinkled, grubby scrap of paper, inscribed with our child’s first handwritten words fills our […]